How to Check Dialog Mobile, Home Broadband, and Television Bills?
Dialog is a widely used network in Sri Lanka offering prepaid, postpaid services as well as services like Home Broadband/ Television. After 01/06/2022 Dialog discontinued paper bills in Sri Lanka making it difficult for customers to know how to pay and check Dialog broadband and television bills. According to their press release, the users were informed through SMS and email, but the latter were completely unaware of this. Today we will tell you the complete method to check Dialog bills online so that you can avoid penalties and any interruption in services.
How to Check Dialog Bill Online?
Dialog Sri Lanka has different methods for checking bills which are listed below.
- e-Bill via email
- Via MyDialog App
- By Sending SMS
- Voice assisted service
Now we will explain all of them one by one how to check bills online.
How to Get and Check Dialoge-Bill via email?
You must enter an email address in your account to receive ebills by email. Customers who want to receive their broadband bill via their email every month should follow the below-mentioned method.
1. Using the App:
- Visit the MyDialog App and select the “e-Bill subscription”
- Add your email and wait for the OTP
- Once, OTP is received, enter it and verify
- Enable the monthly e-Bill subscription to get the notifications every month.
2. Dial USSD Code:
- Open the phone dial-pad
- Dial #3333# and then follow the instructions to enable an e-Bill subscription.
Check Dialoge-Bill Through SMS:
- You can get information about your mobile, broadband, and television bills through Dialog’s automated messaging service.
- Every month the bill is sent to the customers via SMS on their registered mobile number. The bill can be viewed online by clicking on the link in this message. Receive bill information via automated messaging should be enabled to receive SMS.
- To subscribe to the automated messaging bill service, Text “REG” from your mobile to 678. Once this service is activated, you will be informed through a confirmation SMS.
Get Dialoge-Bill Using the MyDialog App
If you already have an account on the MyDialog app visit the App and select the “e-Bill subscription”. You can view and can download this in PDF format to keep in your record. To do this;
- Download and Install the MyDialog app from Google Play Store or Apple Store
- Login to Your Account using your registered mobile number or create a new account
- If you already have an account on the MyDialog app visit the App and select the “e-Bill subscription”.
- You can view and can download this in PDF format to keep in your record.
Other Quick Methods to Get Dialogue-Bill
- Using the Voice-assisted service: Dial 456 from your mobile connection, Listen to voice-assisted and follow the instructions.
- Calling: Dial #456# to view the Bill online
How to Check the Dialog Television Bill?
People using Dialog Television service in Sri Lanka can check their monthly bills absolutely free.
- You have to type “BILL <Space> your Dialog Television account number” and send it to 679 from any mobile number.
- If you don’t have a Dialog SIM, you can check your TV bill from any network by sending the following message to 0770 679 679.
- You will receive the bill details via SMS shortly.
If you are facing issues with getting the bill online and at your home, feel free to Call Dialog helpline number 1777. Find out your bill details by getting help from a customer service agent on call.
This article provides you with complete information about Dialog’s bill-checking methods so that you can check your mobile, broadband, and television bills without any hassle. All the mentioned procedures are free of charge but for some procedures, you will need an internet connection to use the app or to get the bill from the website.
FAQs
You can check your home broadband bill through various means.
Through the Dialog Home Broadband application, from the MyDialog app, through the Dialog web portal, and via SMS.
Yes, you can print your dialog bill details and also download it in PDF format. This will create a record that can be useful to you at any time.
You can send an SMS to 678 by typing “BAL”, or go to the “Balance” section by logging into the Dialog mobile application.
The previous month’s bill can be checked through the Dialog mobile application or web portal. The “My Bills” section contains the progress and history of all your bills.
You can check your disconnected connection bill details through the Dialog mobile application, SMS, or Dialog web portal. One thing you should remember is that you need to pay the remaining balance to restore the connection.
The details of current and past bills are available on the website or application for at least 6 months and are updated every month. That means that after the record of the new month comes, the record of the previous month will end.